Service 12 of 12

Maintenance &
24/7 support

Updates, uptime monitoring, hosting and domains — plus a real person on WhatsApp when something breaks at two in the morning.

Fixed price, written scopeYou own the codeSupport that answersBuilt in Delhi
What is included

Everything in
the price

No hidden line items. If something is not listed here, we quote it before anyone starts work.

01

Updates managed

Core, theme and plugin updates applied on a staging copy first, so an update never takes your site down.

02

Daily backups

Stored off-site with a monthly restore test, so recovery is a fact and not a hope.

03

Uptime monitoring

Checked every minute. If your site goes down we usually know before you do.

04

Content changes

Text and image edits included — message us, and it is normally done the same day.

05

Security and speed checks

Monthly scan and performance review, with fixes applied before they become problems.

06

Hosting and domain

Managed hosting, SSL and domain renewals handled, all still registered in your name.

How it runs

Four stages,
fixed dates

1

Onboarding audit

We review the site, fix anything urgent, and take a clean baseline backup.

2

Set up monitoring

Uptime, backups, security scanning and a staging environment configured.

3

Monthly cycle

Updates, checks and your requested changes, with a short report at month end.

4

On call

Call, WhatsApp or email whenever you need. Critical issues get looked at within the hour.

What you get

Handed over,
in your name

Every file, login and account is registered to you from day one. Leaving is always possible — it just rarely happens.

Talk to us
  • Managed updates on staging
  • Daily off-site backups
  • Minute-by-minute uptime monitoring
  • Included content changes
  • Monthly security and speed report
  • Hosting, SSL and domain management
Before you ask

Common questions

Text edits, image swaps, adding a page, updating prices or staff — anything under about thirty minutes. Larger work is quoted separately first.

No. It is monthly, and you can stop whenever you like. Your site and logins remain yours regardless.

Yes. We audit first, fix anything urgent, then take it onto the plan.

Ready to start?

Send a few lines about your project. You will get a reply the same working day with a rough price and timeline.

Get in touch

Tell us what
you want built

Fill the form or just call. Either way you're talking to the people who'll do the work.

+91 97485 91538Call or WhatsApp
info@neoworld.topEmail us
Delhi, IndiaClients worldwide
Mon–Sat, 10am–7pm ISTEmergency support 24/7

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